After Hours Emergency

After Hours Non-Emergency

For non-emergency inquiries that do not require an immediate response, and occur outside of regular business hours, residents are encouraged to:
submit a service request through our Report It page. You will receive a response from staff during regular business hours. If you are unable to submit the request, please call 519-846-9691 x379 and leave a message and staff will return your call.

After Hours Emergency

If you are experiencing an after hours emergency situation related to roads, cemeteries, water or sewers, call 519-846-9691 and press option #2 where you will speak to a representative for assistance.
Examples of emergency circumstances include:
Cemeteries - immediate assistance during an after-hours burial
Roads - flooding over roads, blocked culverts, missing stop signs
Water - watermain breaks, no water
Sewer - sewer breaks, sewage flowing in a basement